How Wallet And Account Data Works
Our Privacy Policy separates the details needed to operate your account from records created when you use a wallet or contact support. We may process your phone number, login details, device signals, payment reference and account messages so we can confirm access, match a DANA, OVO,
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GoPay or QRIS receipt, and investigate a stalled status. Bank transfer and virtual account references may also appear in transaction records. We use these records for account security, service operation and legal duties, with access depending on local law. You can ask us what data is
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held, why it is used, and whether a correction or deletion request can be made. We may retain selected records for the period needed to resolve disputes, protect accounts or meet applicable obligations.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.